Moulddialect

Shipping Policy

Overview

This Shipping Policy outlines our procedures for handling orders, delivery timeframes, and logistics for physical products.

Order Handling

Orders are processed once payment is confirmed. High-traffic periods or holidays might cause slight processing delays.

Delivery Choices

We collaborate with reliable couriers and postal services, offering secure delivery and tracking options.

Estimated Delivery Periods

Domestic shipping generally takes 5–14 business days, while international shipping may take 10–21 days, depending on regional procedures.

Shipping Limitations

Certain regions impose restrictions on specific items. Customers must ensure their shipping details are accurate and suitable.

Handling Lost or Damaged Shipments

If a package is lost or damaged, contact us promptly. We will cooperate with the carrier to resolve the issue.

Customs Duties and Taxes

International orders might be subject to customs fees or taxes, which are the recipient's responsibility.

Verifying Delivery

Once delivery is confirmed by the carrier, responsibility transfers to the customer.

Policy Revisions

We may update this policy as needed. The most recent version will always be available here.